Privacy Notice for Creavide

Last Updated: April 8, 2025

At Creavide (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Notice explains how we collect, use, share, and protect your personal information when you access or use our website located at https://creavide.com (the “Website”) and any related services.

By using our Website, you agree to the terms of this Privacy Notice.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information: such as your name, email address, and phone number, when voluntarily provided through contact forms, service inquiries, or other communications.
Technical Data: including IP address, browser type, device information, operating system, and access times, collected automatically through your interaction with our Website.
Usage Data: including pages visited, time spent on pages, clickstream data, and interaction with content, used to analyze and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and improve our Website and services.
To personalize your experience.
To analyze usage trends and improve functionality.
To communicate with you regarding inquiries, services, and updates.
To send you promotional emails or marketing communications (you may opt out at any time).
To detect, prevent, or address technical issues and potential fraudulent activities.
To comply with legal obligations or enforce our terms and conditions.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following circumstances:

With your explicit consent.
With trusted service providers or subcontractors (e.g., payment processors, hosting providers) under strict confidentiality agreements.
To comply with legal obligations, regulations, or governmental requests.
To enforce our legal rights, protect users, or prevent misuse of our services.
In connection with a business transaction (e.g., merger, acquisition, or asset sale). You will be notified if such a change affects your data.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. You acknowledge that you provide your information at your own risk.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access, correct, update, or delete your personal data.
Object to or restrict certain processing activities.
Withdraw your consent at any time.
Request a copy of your personal data in a portable format.

To exercise these rights, please contact us at hello@creavide.com. We will respond within the timeframe required by applicable law.

6. International Transfers

If you are located outside of Mexico and choose to provide your information to us, your data may be transferred to, processed, and stored in Mexico. By using our Website and submitting your information, you consent to such transfer and processing in accordance with this Privacy Notice.

7. Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy notices before submitting any personal information.

8. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on this page and at https://creavide.com/notice-of-privacy/ with the updated effective date. We recommend reviewing this page regularly to stay informed about how we handle your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or the handling of your personal data, please contact us at: hello@creavide.com